Clinic marketing in Richmond, British Columbia: what patients see before they book
Patients in Richmond, British Columbia pick a clinic from a phone, a map and a few reviews. Of the 193 Richmond, British Columbia clinic homepages we checked, 42% had no online booking we could find. Among naturopathic clinics, 50% had no online booking we could find.
We serve private practices across Western Canada and the US, including clinics in Richmond, British Columbia, with everything done online. See all of our service areas or clinics across Canada.
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What we found on Richmond, British Columbia clinic websites
We checked the homepages of 193 live clinic websites in Richmond, British Columbia. These are counts of what a patient can see on a homepage, not judgements about the care.
| Clinic type | Homepages checked | No online booking found | No review feed or stars | DIY builder |
|---|---|---|---|---|
| Physiotherapy | 21* | 33% | 90% | 5% |
| Dental | 65 | 37% | 97% | 11% |
| Naturopathic | 22* | 50% | 86% | 23% |
Of the 193 homepages we checked in Richmond, British Columbia, 42% had no online booking found. The highest share was among naturopathic clinics, at 50% of 22 homepages. Dental homepages most often showed no review feed or stars, at 97% of 65. The booking software we saw most often on Richmond, British Columbia homepages was Jane, followed by Fresha and Dentrix/Henry Schein.
Homepage only, live sites, scanned November 2026. How we counted. An asterisk marks fewer than 30 homepages.
How Richmond, British Columbia compares with the other cities we checked
We compared Richmond, British Columbia with the 39 Canadian cities where we checked enough clinic homepages. Each line shows the share of homepages with no online booking found, the average for that clinic type, and Richmond, British Columbia’s rank (1 means the highest share missing booking).
- Physiotherapy: 33% (3 points below the 36% average), rank 16 of 31.
- Dental: 37% (about the same as the 37% average), rank 20 of 39.
- Naturopathic: 50% (5 points above the 45% average), rank 6 of 29.
What this means for each type of clinic in Richmond, British Columbia
Physiotherapy (21 homepages)
No review feed or stars on 90% (average 97%); a DIY builder on 5% (average 14%). Start with a Book online button for an initial assessment on every page and on your online profile.
Dental (65 homepages)
No review feed or stars on 97% (average 98%); a DIY builder on 11% (average 8%). Check that new-patient, emergency and insurance information is easy to find on a phone.
Naturopathic (22 homepages)
No review feed or stars on 86% (average 99%); a DIY builder on 23% (average 24%). Put the first-visit booking online and say how long it takes.
Advertising rules in British Columbia
- Physiotherapy and optometry: College of Health and Care Professionals of BC
- Chiropractic and massage therapy: College of Complementary Health Professionals of BC
- Dental: BC College of Oral Health Professionals
- Other clinic types, such as naturopathic or podiatry clinics, have their own regulators in British Columbia. Ask us and we will point you to the right one.
Check your regulator’s current guidance before you publish; this isn’t legal advice.
Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.
Where a Richmond, British Columbia clinic usually starts
The biggest gap we saw in Richmond, British Columbia was online booking among naturopathic clinics: 50% of homepages had none we could find, against 45% across the cities we checked. If your clinic is one of them, start there. Most booking software already includes a public booking page, so it is usually a settings job, not a new website. See online booking.
Everything else we do is on our services page, and how we work explains the audit, the one-time project and monthly care.
Questions owners ask
Are you located in Richmond, British Columbia?
No. We serve clinics in Richmond, British Columbia from our Calgary base, with no office there. The audit, approvals and reports happen by email, video call or phone.
Is online booking common for clinics in Richmond, British Columbia?
It depends on the type of clinic. Of the homepages we checked, physiotherapy clinics were the most likely to offer it (67% had online booking we could find) and naturopathic clinics the least (50%).
Which booking software do Richmond, British Columbia clinics use?
On the homepages we checked, the systems we detected most often were Jane, Fresha and Dentrix/Henry Schein. We count what our scan can see on a homepage, so clinics that link to booking from another page are not counted.
Who regulates advertising for clinics in British Columbia?
Each profession has its own regulator. The ones we found for British Columbia are listed above, with links to their own websites. Their advertising and testimonial rules are the ones that apply to you.