Clinic marketing in Kelowna: what patients see before they book
Patients in Kelowna pick a clinic from a phone, a map and a few reviews. Of the 308 Kelowna clinic homepages we checked, 35% had no online booking we could find. Among medical spa clinics, 62% had no online booking we could find.
We serve private practices across Western Canada and the US, including clinics in Kelowna, with everything done online. See all of our service areas or clinics across Canada.
- Numbers you can check
Our figures come from a public scan of clinic homepages, and we publish how we counted.
How we count - Your accounts stay yours
Your domain, website and online profile are in your name from day one.
How we work - Month to month
No long contract. Thirty days’ notice, and your accounts and numbers stay with you.
Read the FAQ - No patient information needed
We work on your website, profiles and settings. Patient records stay in your clinic.
Privacy policy
What we found on Kelowna clinic websites
We checked the homepages of 308 live clinic websites in Kelowna. These are counts of what a patient can see on a homepage, not judgements about the care.
| Clinic type | Homepages checked | No online booking found | No review feed or stars | DIY builder |
|---|---|---|---|---|
| Physiotherapy | 26* | 19% | 100% | 15% |
| Chiropractic | 34 | 24% | 97% | 15% |
| Dental | 67 | 36% | 97% | 12% |
| Optometry | 23* | 39% | 100% | 4% |
| Massage therapy | 38 | 26% | 97% | 13% |
| Naturopathic | 34 | 47% | 100% | 35% |
| Counselling | 38 | 47% | 97% | 26% |
| Medical spa | 16* | 62% | 94% | 6% |
| Veterinary | 15* | 33% | 100% | 7% |
Of the 308 homepages we checked in Kelowna, 35% had no online booking found. The highest share was among medical spa clinics, at 62% of 16 homepages. Naturopathic homepages most often showed no review feed or stars, at 100% of 34. The booking software we saw most often on Kelowna homepages was Jane, followed by Vagaro and Square.
Homepage only, live sites, scanned November 2026. How we counted. An asterisk marks fewer than 30 homepages.
How Kelowna compares with the other cities we checked
We compared Kelowna with the 39 Canadian cities where we checked enough clinic homepages. Each line shows the share of homepages with no online booking found, the average for that clinic type, and Kelowna’s rank (1 means the highest share missing booking).
- Physiotherapy: 19% (17 points below the 36% average), rank 30 of 31.
- Chiropractic: 24% (9 points below the 33% average), rank 28 of 34.
- Dental: 36% (about the same as the 37% average), rank 23 of 39.
- Optometry: 39% (5 points below the 44% average), rank 19 of 25.
- Massage therapy: 26% (about the same as the 28% average), rank 13 of 21.
- Naturopathic: 47% (about the same as the 45% average), rank 14 of 29.
- Counselling: 47% (8 points below the 55% average), rank 13 of 15.
- Medical spa: 62% (14 points above the 48% average), rank 2 of 7.
- Veterinary: 33% (10 points below the 43% average), rank 6 of 8.
What this means for each type of clinic in Kelowna
Physiotherapy (26 homepages)
No review feed or stars on 100% (average 97%); a DIY builder on 15% (average 14%). Show your Google rating near the booking button, within your regulator’s testimonial rules.
Chiropractic (34 homepages)
No review feed or stars on 97% (average 98%); a DIY builder on 15% (average 15%). Check speed and the booking path on a phone before you think about a new site.
Dental (67 homepages)
No review feed or stars on 97% (average 98%); a DIY builder on 12% (average 8%). Check that new-patient, emergency and insurance information is easy to find on a phone.
Optometry (23 homepages)
No review feed or stars on 100% (average 99%); a DIY builder on 4% (average 9%). Ask every patient at the same point, such as after an exam, and link to your profile from the site.
Massage therapy (38 homepages)
No review feed or stars on 97% (average 98%); a DIY builder on 13% (average 19%). Ask every client at the same point, and link to your online profile from the booking page.
Naturopathic (34 homepages)
No review feed or stars on 100% (average 99%); a DIY builder on 35% (average 24%). Make sure the services and first-visit pages are complete before adding anything else.
Counselling (38 homepages)
No review feed or stars on 97% (average 100%); a DIY builder on 26% (average 25%). Make sure who you see and how to book is clear on a phone.
Medical spa (16 homepages)
No review feed or stars on 94% (average 98%); a DIY builder on 6% (average 14%).
Veterinary (15 homepages)
No review feed or stars on 100% (average 99%); a DIY builder on 7% (average 12%).
Advertising rules in British Columbia
- Physiotherapy and optometry: College of Health and Care Professionals of BC
- Chiropractic and massage therapy: College of Complementary Health Professionals of BC
- Dental: BC College of Oral Health Professionals
- Other clinic types, such as naturopathic or podiatry clinics, have their own regulators in British Columbia. Ask us and we will point you to the right one.
Check your regulator’s current guidance before you publish; this isn’t legal advice.
Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.
Where a Kelowna clinic usually starts
The biggest gap we saw in Kelowna was online booking among medical spa clinics: 62% of homepages had none we could find, against 48% across the cities we checked. If your clinic is one of them, start there. Most booking software already includes a public booking page, so it is usually a settings job, not a new website. See online booking.
Everything else we do is on our services page, and how we work explains the audit, the one-time project and monthly care.
Questions owners ask
Are you located in Kelowna?
No. We serve clinics in Kelowna from our Calgary base, with no office there. The audit, approvals and reports happen by email, video call or phone.
Is online booking common for clinics in Kelowna?
It depends on the type of clinic. Of the homepages we checked, physiotherapy clinics were the most likely to offer it (81% had online booking we could find) and medical spa clinics the least (38%).
Which booking software do Kelowna clinics use?
On the homepages we checked, the systems we detected most often were Jane, Vagaro and Square. We count what our scan can see on a homepage, so clinics that link to booking from another page are not counted.
Who regulates advertising for clinics in British Columbia?
Each profession has its own regulator. The ones we found for British Columbia are listed above, with links to their own websites. Their advertising and testimonial rules are the ones that apply to you.