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Clinic website management that keeps the booking button working

Your website is the part of your marketing that decides whether a patient books. It also breaks quietly. A booking link changes, a form stops sending, a page goes out of date, and nobody notices until the schedule goes quiet.

Our monthly care keeps your site current, fast, secure and booking. It is month to month, with thirty days’ notice. Already paying someone for web management? We will match it.

  • Numbers you can check

    Our figures come from a public scan of clinic homepages, and we publish how we counted.

    How we count
  • Your accounts stay yours

    Your domain, website and online profile are in your name from day one.

    How we work
  • Month to month

    No long contract. Thirty days’ notice, and your accounts and numbers stay with you.

    Read the FAQ
  • No patient information needed

    We work on your website, profiles and settings. Patient records stay in your clinic.

    Privacy policy

Why we test the booking path every month

  • 44% of the 81,024 Canadian and US clinic homepages we read had no online booking we could find.
  • 51% had no tap-to-call link.
  • Every account stays in your name. Your domain, your site, your booking software. We use invited access, never your passwords.

How we counted.

A website is never finished

Hours change. Practitioners join and leave. You add a service, move a location or switch booking software. Each change needs a page updated, and each update can break something else.

Many clinics handle this with whoever built the site years ago, or with a front desk login and a spare half hour. It works until it does not. Monthly care puts one agency on the job, with a written scope, a monthly check and a short report.

What monthly website management covers

Updates and fixes

Hours, practitioners, services, prices you choose to show, holiday closures. You send the change; we make it and tell you when it is live.

New pages when you need them

A new condition page, a new practitioner, a new location. Within the scope we agree in writing.

Speed, security and backups

Software and plugin updates, a secure connection, regular backups and a check that pages stay fast on a phone.

Booking and contact paths tested monthly

We tap every Book online button and the phone link, and send a test through your contact form. We go to the last step of booking without booking, so no fake appointments are made.

Accessibility basics

Readable text, enough contrast, labelled buttons and images with descriptions, checked as pages change.

One short monthly report

What we changed, what we tested, what we found, and calls, booking requests and booking-link clicks we can count. How reporting works.

Already paying for web management? We’ll match it

If your clinic already pays someone to manage its website, we will match that monthly price for the same written scope.

  • Website management only. The match covers monthly website care, not ads, social or email.
  • Same written scope. We compare what you get today, line by line, and match it.
  • Confirmed in writing first. You send us your current invoice or agreement; we confirm the match in writing before you switch.

Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.

Claim my audit

How monthly care starts

1. Marketing audit

We look at your site the way a new patient does, on a phone, and send a short written report.

2. A written scope

What we will look after each month, how you send changes and what counts as a new page. In writing, before you sign.

3. Access and a baseline

You invite us to your site and accounts. We back everything up, test every path and take a baseline.

4. Monthly care

Changes made as you send them, a full check each month and one short report.

5. Leave any time

Thirty days’ notice. You keep your domain, site, content and accounts. Anything licensed from a third party stays under its own terms.

Fix first, or start with monthly care

Fix it once, then hand over

If the site needs real work, we fix or rebuild it as a project, then train your team to look after it. You do not have to take monthly care. See Clinic websites.

We manage it

Monthly care on its own, or after a fix. Today this is our only monthly plan: it covers your website, the part that decides whether a patient books.

The platforms we look after

  • WordPress, Squarespace and Wix. We work on the platform you already have.
  • Jane and Cliniko booking. We link and test your booking pages. Using something else? Tell us.
  • Google Analytics and Search Console. In your clinic’s name, for the monthly report.

The quiet ways a clinic site stops booking

The booking link points to an old page

The software changed and the button did not. Patients reach an error and leave.

The contact form goes nowhere

Messages land in an inbox nobody checks, or not at all.

Pages describe the clinic you had

A practitioner who left is still listed. A new service has no page.

Nobody owns the login

The person who built the site moved on, and the clinic cannot make a change.

Questions owners ask

Is there a long contract?

No. It is month to month, with thirty days’ notice.

What if our site needs more than care?

The audit will say so. We can fix or rebuild it first as a one-time project, then look after it.

How do we send changes?

By email, to one address. We confirm when each change is live.

Do you manage our online profile, ads or social each month?

Not today. Monthly care covers your website only. We set those up in a one-time project and train your team to run them.

What do we keep if we leave?

Everything: your domain, website, content and accounts. We use invited access, never your passwords.

Send your website. Get your written audit in 3 business days.

Tell us where to look. Your audit lands in your inbox with what to fix first. No call, no obligation.

  • Takes about a minute. No patient information, ever.
  • A written report in 3 business days.
  • Your accounts stay in your name. Reading the report commits you to nothing.

Or email us at hello@packedbook.com

Step 1 of 2

Where should we look?

Tell us your clinic’s website and we’ll go through it the way a new patient would.

The address patients find on Google. A link to your booking page is fine too.

Step 2 of 2

Just a few details, so we know where to send your audit

We’ll email it to you in 3 business days. Nothing to prepare.

By sending this form, you’re asking us to email you your audit and to contact you about it. We’ll use your details for that, and for nothing else unless you tick the box below.

We’ll never sell your details, and there’s no pressure. Please don’t send us any patient information. See our privacy policy. Packed Book, 2160 Hwy 7, Ste 6 #1515, Vaughan, ON L4K 1W6, Canada. hello@packedbook.com.