Clinic marketing in North Vancouver: what patients see before they book
Patients in North Vancouver pick a clinic from a phone, a map and a few reviews. Of the 156 North Vancouver clinic homepages we checked, 42% had no online booking we could find. Among physiotherapy clinics, 32% had a do-it-yourself website builder.
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What we found on North Vancouver clinic websites
We checked the homepages of 156 live clinic websites in North Vancouver. These are counts of what a patient can see on a homepage, not judgements about the care.
| Clinic type | Homepages checked | No online booking found | No review feed or stars | DIY builder |
|---|---|---|---|---|
| Physiotherapy | 22* | 14% | 100% | 32% |
| Chiropractic | 17* | 47% | 100% | 29% |
| Dental | 41 | 50% | 100% | 8% |
Of the 156 homepages we checked in North Vancouver, 42% had no online booking found. The highest share was among dental clinics, at 50% of 41 homepages. The same type also most often showed no review feed or stars, at 100%. The booking software we saw most often on North Vancouver homepages was Jane, followed by Acuity and Square.
Homepage only, live sites, scanned November 2026. How we counted. An asterisk marks fewer than 30 homepages.
How North Vancouver compares with the other cities we checked
We compared North Vancouver with the 39 Canadian cities where we checked enough clinic homepages. Each line shows the share of homepages with no online booking found, the average for that clinic type, and North Vancouver’s rank (1 means the highest share missing booking).
- Physiotherapy: 14% (22 points below the 36% average), rank 31 of 31.
- Chiropractic: 47% (14 points above the 33% average), rank 2 of 34.
- Dental: 50% (13 points above the 37% average), rank 1 of 39.
What this means for each type of clinic in North Vancouver
Physiotherapy (22 homepages)
No review feed or stars on 100% (average 97%); a DIY builder on 32% (average 14%). A DIY site is fine if it has condition pages and booking; check those before paying for a rebuild.
Chiropractic (17 homepages)
No review feed or stars on 100% (average 98%); a DIY builder on 29% (average 15%). Make booking show evening and weekend times, and put the button where a phone user sees it first.
Dental (41 homepages)
No review feed or stars on 100% (average 98%); a DIY builder on 8% (average 8%). Add an online path for new patients and emergencies, not just a phone number.
Advertising rules in British Columbia
- Physiotherapy and optometry: College of Health and Care Professionals of BC
- Chiropractic and massage therapy: College of Complementary Health Professionals of BC
- Dental: BC College of Oral Health Professionals
- Other clinic types, such as naturopathic or podiatry clinics, have their own regulators in British Columbia. Ask us and we will point you to the right one.
Check your regulator’s current guidance before you publish; this isn’t legal advice.
Not sure where your clinic stands? We’ll look at it the way a new patient does and send a short written report. No pitch.
Where a North Vancouver clinic usually starts
The biggest gap we saw in North Vancouver was the website platform among physiotherapy clinics: 32% ran on a do-it-yourself builder, against 14% across the cities we checked. A DIY builder is not a problem on its own; what matters is whether a patient can find your services and book on a phone. See clinic websites.
Everything else we do is on our services page, and how we work explains the audit, the one-time project and monthly care.
Questions owners ask
Are you located in North Vancouver?
No. We serve clinics in North Vancouver from our Calgary base, with no office there. The audit, approvals and reports happen by email, video call or phone.
Is online booking common for clinics in North Vancouver?
It depends on the type of clinic. Of the homepages we checked, physiotherapy clinics were the most likely to offer it (86% had online booking we could find) and dental clinics the least (50%).
Which booking software do North Vancouver clinics use?
On the homepages we checked, the systems we detected most often were Jane, Acuity and Square. We count what our scan can see on a homepage, so clinics that link to booking from another page are not counted.
Who regulates advertising for clinics in British Columbia?
Each profession has its own regulator. The ones we found for British Columbia are listed above, with links to their own websites. Their advertising and testimonial rules are the ones that apply to you.